NetSupport Servicedesk is a powerful and wholly web based solution providing detailed recording and tracking of incidents and is built using ITIL standards.
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise.
Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes.
Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected. ServiceDesk allows you to procure the components in advance, plan the work and ensure the installation team is fully prepared at the point of upgrade.
Effective Security Management for identification of missing computer assets such as CD-ROMs, memory, hard drives and even entire computer systems.
Reduce the need for costly physical inventories by removing the need to visit each desktop.
Assisting with Disaster Recovery by transferring the IT information collected by your ServiceDesk to your contingency plans, identifying where critical users and revenue related PCs are located.
Virus prevention and remedial activities are essential for any enterprise. As NetSupport ServiceDesk works independently of your e-mail server, periodic updates can be distributed to your users even during a virus crisis Whats new in version 3.0: AD integration, Auto Escalations, Support for Mobiles, Customisation Requirements: 100 Mb+,IE 6, Microsoft MSDE, SQL7,SQL2000 Operating system: Android,BlackBerry,Handheld/Mobile Other,iPhone,Linux,Mac OS X,Pocket PC,Win2000,Win7 x32,Win7 x64,Win98,WinMobile,WinOther,WinServer,WinVista,WinVista x64,WinXP,Other Release notes: Major Update
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.
Price: $0, Rating: 10, Downloads: 74 Download
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.
Price: $0, Rating: 0, Downloads: 69 Download
Call your PC from any phone to hear the information you need. PAL can:
*Read and reply to Outlook email
*Get real-time traffic and stocks
*Play podcasts
*Voice-dial contacts
*Recite info from documents and spreadsheets
*Read web pages and blog
Price: $99, Rating: 10, Downloads: 60 Download
Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network.
Price: $19.99, Rating: 2.5, Downloads: 55 Download
Razordesk is a fully featured Web Helpdesk IT ticketing system. Features include windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Edition supports 3 simultaneous users. Easy to install.
Price: $0, Rating: 10, Downloads: 45 Download
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13 user reviews.